Do you have to book?

No. However we highly recommend you do, to avoid disappointment as once we are full in a session, we cannot accept any more entries.

 

 

How do I book a session?

At the moment we only take bookings over the phone (01305 777334) 

 

Please note: During busy periods, we may only have one receptionist, so although you may not get through first time, we do aim to answer every single call.

 

Can we just turn up for a session?

Yes. However as mentioned before, we highly advise booking in advance, to avoid disappointment.

 

How long are the sessions?

Each session is 2 and a half hours long, with 30 minutes between each session to allow  staff to clean and disinfect the play equipment, this is to ensure a clean and safe environment of play.

 

What times are the sessions?

The session times are as follows:

 

Session 1

9.30am - 12pm

 

Session 2 

12.30pm - 3pm

 

Session 3 

3.30pm - 6pm

 

When regarding the session times, you don’t have to necessarily arrive at the start of the session, however we ask that you leave by the finish time.  

 

Is there an age limit to the soft play?

Yes. The maximum age for the play area is 12 also we take height into consideration too.

 

However, we do allow parents to accompany their littles one when venturing in to the soft play. 

 

What time do you close on Sundays?

On Sundays and Bank Holidays we close at 3pm as we only offer sessions 1 and 2. 

 

Monday to Saturdays we are open 9.30am - 6pm, offering sessions 1, 2 and 3.

 

Do you do soft play parties?

No. At the moment we currently only offer laser party and whole hire party packages. Although we can accommodate larger parties utilising our sessions and reserving multiple tables where available.

 

Do you still offer a free kids meal after school?

Yes. During term time weekdays, we offer a Free Kids Meal token with every £5.95 entry to session 3.  (T’s and C’s Apply)

 

 

If you have any further questions and query’s please don’t hesitate to call us on 01305 777334 and we’ll be happy to help.

FAQ's